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Emergency Dental Care

Our emergency dentists offer round-the-clock care to our clients in Tweed Heads and Southport.


In the event of a dental emergency, please call our after-hours number: 07 5536 1582. For non-urgent patient matters, please call during our office hours or send us an email to arrange an appointment.


But what entails an emergency?


If you are experiencing ongoing pain that is unable to be treated short-term with over-the-counter pain medication (not aspirin as it is known to clot blood), please call us immediately. Until you can see our Gold Coast Emergency Dentist, continue to regularly rinse your mouth out with warm, salty water.

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Types Of Dental Emergencies

Emergency dental care is essential for addressing urgent oral health issues that require immediate attention.


Common dental emergencies include severe toothaches, knocked-out teeth, broken or chipped teeth, lost fillings or crowns and soft tissue injuries. Prompt treatment is crucial to alleviate pain, prevent further damage and minimise the risk of complications.


If you experience a dental emergency, it’s important to contact us as soon as possible. In the meantime, taking steps such as rinsing your mouth with warm water, applying a cold compress for swelling or using dental cement to temporarily secure a dislodged crown can help manage the situation.


It’s also important to avoid using sharp objects to remove debris, as this can cause further irritation. Emergency dental care ensures that urgent dental issues are effectively addressed, preserving your oral health and overall wellbeing.

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Frequently Asked Questions

  • What qualifies as a dental emergency?

    A dental emergency includes any situation involving severe pain, bleeding or trauma to the teeth, gums or mouth that requires immediate attention. Common dental emergencies include knocked-out teeth, cracked or broken teeth, severe toothaches, abscesses and injuries to the soft tissues of the mouth. If you’re unsure whether your situation is an emergency, it’s best to contact a dentist for advice.

  • How can I manage a severe toothache before I can see a dentist?

    To manage a severe toothache, rinse your mouth with warm water and gently floss around the affected tooth to remove any debris. Over-the-counter pain relievers like ibuprofen can help alleviate pain, but avoid placing aspirin directly on the tooth or gums, as this can cause irritation. Applying a cold compress to the outside of your cheek can also help reduce swelling. It's important to see a dentist as soon as possible to address the underlying cause of the toothache.

  • Can a tooth that has been knocked out be put back in?

    It can! You have about 30 minutes to call our emergency dental service to rescue the tooth. Until you arrive, gently clean the tooth with water only and place it back into the socket the right way up. If the tooth cannot be replanted, place the tooth in a container of milk or water. Alternatively, you can place the tooth inside your cheek until you reach your dental office.

  • How should I handle a dental emergency while travelling?

    If you experience a dental emergency while travelling, start by locating the nearest dental clinic or emergency room for immediate care. Many countries have dental associations that can help you find reputable dental services. Keep a basic dental emergency kit with you, including pain relievers, gauze and orthodontic wax, to manage minor issues until you can get professional help.


    If you have dental insurance, check to see if it covers treatment in other locations or if you need to pay out-of-pocket and seek reimbursement later.

  • Should I go to the dentist if I have a toothache?

    An on-going toothache is a definite sign that you should make an appointment with your dentist. Until you can see your dentist, we recommend rinsing your mouth out with water and flossing to help remove debris, which may reduce pain. If you have any swelling, apply a cold compression to your cheek. 


    You may use painkillers, although avoid aspirin as they are known to prevent blood from clotting.

  • Is there a way I can stop my braces or retainer from being uncomfortable?

    We find if you place a tiny bit of cotton ball or little piece of wax over the end of the wire, it will stop it from being irritating or uncomfortable.


    If the wire has pierced your cheek, please call your dentist immediately. Do not attempt to remove the wire yourself as it may cause you more harm.

  • Can a tooth that has been knocked out be put back in?

    It can! You have about 30 minutes to call our emergency dental service to rescue the tooth. Until you arrive, gently clean the tooth with water only and place it back into the socket the right way up. If the tooth cannot be replanted, place the tooth in a container of milk or water. Alternatively, you can place the tooth inside your cheek until you reach your dental office.

  • What do I do if I have broken or chipped a tooth?

    Make a dental appointment straight away. In the meantime, clean the chipped tooth segment with water, milk or your own saliva. To help reduce swelling and minimise pain, apply a cold compression to the area.

  • What do I do if I have badly bitten my lip or tongue?

    If your lip or tongue is bleeding, apply direct pressure with a clean piece of cloth or gauze. Swelling can be reduced with a cold compression. For severe cuts, call your dentist or doctor immediately.

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